Create a single set of guidelines to define and align the experience of guided onboarding tours across all IBM product services and digital channels.

IBM Global Guided Tours

Our focus was on making the pattern feel like a ‘layer on top’ to communicate to the user “this is what you can do with our products” rather than “this is what our product can do”. This focus and the above constraint led to an innovation within our design system through color and language. 

Client
IBM

Year
2020

Role
Visual Design Lead, UX Design

Deliverables
Patterns, Components, Scenarios, Sketch Kit, Guidance & Assets, Transition Plan, Office Hours, QA and Support, Playbacks

Team
Scott Robinson, Design Manager
Diana Sanborn, Visual Design
Cynthia Hong, UX
Noah Kupritz, UX
Maranda Bodas, Content
Troy Bjerke, Team Lead

Tour examples across various IBM Products

Primary Buttons

Tertiary Buttons

Close Button

Menu player

Pop-ups

Congratulations modal

Welcome modal

Welcome tour

Welcome tour

UI tour

Menu player in context

Internal Asset Library